87% fewer lost inquiries
Problem
A dental practice handled 40–50 daily inquiries through one staff member’s WhatsApp. Messages went unanswered, and visit data lived in a spreadsheet.
Solution
- Connected Mestra with the “dentistry” industry setting.
- WhatsApp and Telegram inquiries landed in one chat for 3 administrators.
- Patient cards (treatment, tooth number, visit history) were created automatically.
- The AI assistant booked appointments and sent reminders.
Result
- Lost inquiries dropped 87%.
- Average response time fell from 2 hours to 8 minutes.
- Clinic revenue grew 23% in the first quarter.
- Office occupancy reached 91%.
From 15 minutes to 4
Problem
A real estate agency copied leads from four channels — website, WhatsApp, Avito, and CIAN — into AmoCRM by hand. Some leads were lost; a client card took up to 15 minutes.
Solution
- Connected Mestra with the “real estate” setting and marketplace integrations.
- All inquiries landed in one chat; property cards with area, floor, price, and location were created automatically.
- Listings published from Mestra to Yandex Realty and Avito without duplicate entry.
Result
- Lead processing fell from 15 minutes to 4.
- Inquiry-to-viewing conversion grew from 12% to 28%.
- In 3 months the team ran 40% more viewings with the same number of managers.
65% less admin time
Problem
An online home-goods store split invoices, Telegram orders, and the client base across three systems. A manager spent up to 40% of the day copying data between them.
Solution
- Connected Mestra with the “retail” setting.
- Invoices went out from the chat; payment history stayed on the client card.
- Products synced with Ozon and Wildberries.
Result
- Admin time dropped 65% in the first quarter.
- Daily order capacity grew from 50 to 80.
- Overdue invoices fell to 0 with automatic reminders.